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Welcome to the Velos Customer Corner

Thank you for visiting the Velos Customer Corner. We are pleased to provide you with reference materials, training, and application information that will provide with answers to any questions you may have. Please explore this website and let us know if you need additional assistance. We are always happy to help!

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Announcements

 Note: Case submission through Customer Corner is currently disabled due to technical difficulties. Please contact support through our toll free line (866) 237-4449 or send us an email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

  2012 Velos Annual Meeting! 

-Announcing the 2012 Velos Annual Meeting!!!

  Thank you to everyone who attended the 2011 Velos Annual Meeting. The presentations can be downloaded by clicking on the link below. 

  Velos eResearch Candidate List for the 3rd quarter. 

-Velos eResearch Candidate List Sept 2011

Join a Velos Advisory Group!

Learn about how you can participate in a Velos eResearch Advisory Group in your area of interest.

 Version Release - eResearch 8.10

-v8.10 Functional Release Note
-v8.10 Technical Release Note
-v8.10 eResearch User Manual
-v8.10 Installation Guide
-v8.10 Upgrade Guide

If you have any questions regarding upgrades, please contact support.

 Version Release - eResearch 8.9.1

-v8.9.1 Functional Release Note
-v8.9.1 eResearch User Manual
-v8.9.1 Installation Guide
-v8.9.1 Upgrade Guide


If you have any questions regarding upgrades, please contact support.

 Version Release - eResearch 8.9

-v8.9 Functional Release Note
-v8.9 Technical Release Note
-v8.9 Database Changes


If you have any questions regarding upgrades, please contact support.

 Version Release Patch - eResearch 8.8.2

-v8.8.2 Functional Release Note

If you have any questions regarding upgrades, please contact support.

Version Release - eResearch 8.8

-v8.8 Functional Release Note
-v8.8 Technical Release Note

If you have any questions regarding upgrades, please contact support.

Version Release - eResearch 8.7

-v8.7 Functional Release Note
-v8.7 Technical Release Note
-v8.7 Database Changes
-v8.7 Application Configuration Options
-v8.7 Technical How To - Configuring Menu and Tab Displays

If you have any questions regarding upgrades, please contact support.

 Version Release - eTools 3.3

-v3.3 Functional Release Note
-v3.3 User Manual
-v3.3 Installation Guide 32bit
-v3.3 Installation Guide 64bit
-v3.3 Upgrade Guide (Updated) 

If you have any questions regarding upgrades, please contact support.

Version Release - eTools 3.2

-v3.2 Functional Release Note
-v3.2 User Manual
-v3.2 Installation Guide
-v3.2 Upgrade Guide

If you have any questions regarding upgrades, please contact support.

Version Release - eTools 3.1

-v3.1 Functional Release Note
-v3.1 User Manual
-v3.1 Installation Guide (Updated)
-v3.1 Upgrade Guide

If you have any questions regarding upgrades, please contact support.